Book Appointment

Online Consultations

How can this help me?

Online consultations are a way for us to assess your injuries without the need for you to come in for a face-to-face appointment. This method of diagnosis/treatment is widely used throughout healthcare sectors and can be completed via video or telephone call. Although this does not include any obvious hands on or face-to-face contact, it allows you to access any evidence based assessment and advice, so that you can continue to work towards becoming pain free from the comfort of your own home. 

What to expect

Our online consultations can be easily booked via our online booking system, telephone call or via email. Once you have booked your appointment, we will contact you to establish your preferred method of contact for your appointment. You can expect the appointment to last around half an hour which will include: visual/ verbal assessment; self-management advice; rehabilitation exercises and pain management. If it is apparent that you need further or additional face-to-face appointments, this can be arranged after your initial online consultation. 

Benefits of online consultations

  • Education and advice on injury management
  • Self-management techniques/ advice
  • Exercise rehabilitation
  • Self-massage/ trigger point techniques
  • Work station adjustments

Online consultations allow a continuity of care for you and prevent the regression of your symptoms, whilst providing ongoing support on the management of these symptoms.

Book Appointment

What to expect from each visit


When you arrive at any one of our clinics you will be welcomed by one of our friendly Therapists.

You will be made to feel as comfortable as possible and will be asked a series of questions so the Therapist can gain an understanding of the reason for your visit. There will be a brief assessment to establish any areas of pain and discomfort.


The Therapist will then advise on which items of clothing you need to remove, leave the room whilst you get changed and will give you towels with which to drape yourself.

Your Therapist will return to begin the treatment and will continually update you on what they are doing and why. All Therapists are used to working and adapting the depth of pressure to each client’s individual tolerance level, so you shouldn’t experience too much discomfort.


During the treatment the Therapist will be starting to formulate a plan of how we can continue to help you moving forward.

At the end of each session you will be given an update on how your body seems to have reacted to the treatment and you will be given advice on how you can manage any discomfort once you leave the clinic. You may feel slightly sore, tender and a little lethargic post-treatment, all of which can be totally normal.


Despite this, we can guarantee that you will feel better within 1-2 days and will be already considering returning for further treatment.

In order for the client to build a professional relationship with each Therapist and to get continuity with each treatment, we recommend you try and see the same Therapist next time. However, if this is not possible then each Therapist has access to all client information so they will be fully informed on your history prior to meeting you.